Implemented Microsoft Dynamics CRM to boost sales team productivity.
Innovation in travel technology has empowered companies to connect with consumers in ground-breaking ways. Every year, the travel industry takes an evolutionary step forward, as companies offer up innovative solutions to the inevitable problems we face on the road.
The main technologies trends that will reinvent the travel industry in the coming years are:
Powerful IT Platforms: products require quick insights from vast quantities of data, such as complex search products, will be radically enhanced by the flexibility
Business Intelligence: the possibilities opened up by BI are seemingly endless - for example, in the face of a long check-in queue, an airline system can speed up service to customers by automatically opening up a new booth
End of TPF (Transaction Processing Facility) and enhancement of PNRs (Passenger Name Records)
Trip engineering: involves putting together the information and technology that already exists, to create a better and more efficient experience
Enriched merchandising experience: merchandising and personalization of travel services are very important for airlines as they seek to improve their bottom lines and meet customers’ expectations more effectively