Implemented Microsoft Dynamics CRM to boost sales team productivity.
Each company needs a different approach to customer service depending on business specific: at the low-cost/low-price, customer service expectations are minimal while at the high end, winning requires superior service.
Visionware IT systems deal with the issue of industrial transition into value- and service-based business, and offers a managerial tool on how customer value is turned into profitable business. The new business model construct based on the service-dominant approach analyses customers as value co-creators, not as targets of selling. We responsible construct points out the importance of the understanding of customer context and the fostering of collaborative interaction with customers and highlights an effectual way of using a firm’s resources: one and the same resource can be more or less valuable depending on how it is used.